We want you to be 100% satisfied with your Public Thread purchase. Please use our online contact form to let us know if you require a return, repair, or exchange. We are here to make sure you have what you need!


Because we make limited quantities of each style, we can't guarantee direct exchanges, but we'll do whatever we can to make sure you're happy.  

Return Shipping

Once we send out a return shipping label, customers have 10 days to place the item in the mail in order to be eligible for a return or exchange. Customers are responsible for return shipping costs.